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- Has this happened to you before?
Has this happened to you before?
Have you ever had that awful moment when you realize you forgot something really important?
I've had one of those before but one in particular is stuck in my memory.
See, I forgot my friend's (let's call her Sarah) birthday.
It was a crazy busy day with work and deadlines.
But I finally got back home and decided to relax.
Then, I saw a notification: “Happy Birthday, Sarah!”
My heart dropped.
How could I forget her birthday?
She’s one of my closest friends!
I quickly called her to apologize.
She laughed it off, but I could tell she was a bit hurt.
That made me realize how important it is to remember and value the key people in our lives...
Both personally and in business.
Just like with friends, you need to show your clients you care.
Forgetting to value them can make them feel unappreciated, and that’s bad for business.
Running an agency is hectic...
And it’s easy to overlook client relationships.
But imagine if your clients felt as valued as your best friends.
It'd do wonders for your agency's client retention rate!
So make sure you never miss a beat with your clients.
Have a great weekend.
Signing out,
Joe
P.S.: If you're struggling to scale your agency past the $5K/Mo mark,
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