Don’t send cold DMs. Do this instead...

Hey Agency Owner

Not being able to retain clients is one reason why your agency is not growing.

(This is for serious minds only, so I’ll understand if you don’t read this.)

How can you change that and keep clients for months or even years like I do?

It all boils down to one thing: communication.

Let me break it down for you:

Most agencies lose a client within the first 3-4 months of signing them. 

But here’s the kicker: I’ve been able to retain clients for an average of 8 months. 

That’s double the industry standard.

How do I do it? Simple: communication.

See, most agencies sign clients and just get to work…. and then forget to update the client.

That creates a disconnect, and eventually, the client leaves.

Here are 4 things I do within my agency that you can implement to boost client retention:

1. Weekly Reports: We send Loom Reports to our clients weekly. These reports provide insight into our weekly progress and upcoming plans.

2. Fast Response: We guarantee a 24-hour reply window. Our clients know they can count on us to address their concerns promptly.

3. Clear Expectations: We set clear goals and expectations with our clients from the get-go. This ensures everyone is on the same page and helps track progress effectively.

4. Strategy Calls: We hold monthly strategy calls to review past achievements and plan for the future. This fosters trust and strengthens our relationship with clients.

By prioritizing communication and transparency, we’ve been able to build strong, long-lasting client relationships.

Implementing these simple strategies can make a world of difference for your agency.

I can’t wait to hear about your success once you start putting them into practice.

That's it from me.

Signing out,

Joe

P.S. Want me to help you scale your agency to $20K/Mo?

Let’s dissect your situation together and see if I can help you.

-->Book a call with me.